How to request deletion
Account deletion is self-serve, inside the Nabe app — there is no separate form to fill out here. From the app:
Open Nabe → Settings → Account → Delete Account, then confirm your identity with a one-time code sent to your account email.
You need to be signed in to complete this — the code is what proves the request came from the account owner, not just anyone who has your phone unlocked.
What gets deleted
Once you confirm, your account is closed straight away: you're signed out on every device and can't sign in. It is permanently deleted 14 days later. Until then you can restore it exactly as it was, using the Keep my account link in the email we send you.
When the 14 days are up, we erase:
- Your profile (name, photo, bio) and login credentials
- Your recipes, collections, cookbooks you created, and tags
- Your meal plans and grocery lists
- Your friendships and messages
- Feedback you've sent from the app
- Uploaded photos (recipe images, avatar) and any saved video still waiting to be read
- The record of your purchases at RevenueCat, our subscription provider
If you signed in with Apple, Nabe’s access to your Apple ID is revoked too.
Deleting your account does not cancel a Nabe Pro subscription. Apple or Google bills it, and keeps billing it until you cancel it in your App Store or Google Play subscription settings. Do that before or after deleting your account.
After those 14 days we cannot restore the account. If you want to keep a copy of your recipes and collections, export them from Settings → Export before deleting; an exported file can be re-imported into a new account later.
What isn't immediately deleted
A message you sent that another person's device or account still has a copy of (e.g. a friend's shared chat history) is not retroactively removed from their view — deleting your account removes your access and your copy, not content others already received. Aggregated, de-identified analytics events already recorded by our analytics provider (PostHog) are not automatically purged on account deletion; email [email protected] if you'd like those purged as well. See our Privacy Policy for details.
Can't sign in?
If you can no longer access your account (lost device, forgotten credentials) and want it deleted, email [email protected] from the address on file and we'll verify ownership and delete it manually.